Terms of service

Terms of Service

This website is operated by ShopGrid. Throughout the site, the terms “we”, “us” and “our” refer to ShopGrid. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.

1. Account Terms

By using our site, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. You agree to provide accurate, complete, and current information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account details.

2. Pricing and Payment

All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify or discontinue products at any time. Payments must be made through approved methods available on our website. We use secure third-party payment gateways and do not store your payment information.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate. However, we do not guarantee that all information is error-free, complete, or current. Slight variations in color, size, or appearance may occur due to screen settings or manufacturing differences.

4. Order Acceptance

We reserve the right to refuse or cancel any order at our sole discretion. This may include cases of suspected fraud, incorrect pricing, or product unavailability. If your order is canceled after payment, you will be notified and refunded as per our refund policy.

5. Shipping and Delivery

We aim to process and dispatch orders within the stated timeframe. Delivery times may vary depending on location and external factors. While we work with reliable logistics partners, we are not responsible for delays caused by courier services, natural events, or unforeseen circumstances.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy. Customers must follow the stated process and timelines to request returns. We reserve the right to refuse returns that do not meet our policy conditions.

7. Prohibited Uses

You agree not to use our website for any unlawful or unauthorized purpose. Prohibited activities include, but are not limited to:

Violating any laws or regulations
Infringing on intellectual property rights
Transmitting harmful code or viruses
Attempting to gain unauthorized access to our systems
8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. All products and services are provided “as is” without warranties of any kind unless explicitly stated.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.