Shipping policy

Shipping Policy

Thank you for shopping with ShopGrid. This Shipping Policy outlines how we process and deliver your orders.

1. Shipping Methods

We offer reliable shipping through trusted courier partners across India. Available options may include:

Standard Shipping
Cash on Delivery (COD) (if applicable)

Shipping methods may vary depending on your location and product availability.

2. Order Processing Time

All orders are processed within 1–3 business days after confirmation. Orders are not shipped on Sundays or public holidays. In case of high order volumes, processing times may be slightly delayed.

3. Delivery Timeframes

Estimated delivery times are:

Metro Cities: 3–5 business days
Other Locations: 5–8 business days

Please note that delivery times are estimates and may vary due to external factors.

4. Shipping Costs
Free Shipping may be offered on selected products or promotions
Standard shipping charges (if applicable) will be displayed at checkout
Additional charges may apply for COD orders
5. Tracking Information

Once your order is shipped, you will receive a confirmation message with a tracking number and link. You can use this to monitor your shipment in real-time.

6. Delivery Issues and Delays

While we work with reliable courier partners, delays may occur due to:

Weather conditions or natural events
Courier service disruptions
Incorrect or incomplete address details

If your order is significantly delayed or lost, please contact us and we will assist you promptly.

7. Incorrect Address

Please ensure that your shipping details are accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.